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Privacy policy

Privacy policy

This Privacy Policy describes how Indigenous Shop (Shree Krishna Enterprise) 
- operating the website indigenousshop.co.in (the "Site") - collects, uses, 
and discloses your Personal Information when you visit or make a purchase from 
the Site.

Contact
After reviewing this policy, if you have additional questions, want more 
information about our privacy practices, or would like to make a complaint, 
please contact us:

Email: info.indigenousshop@gmail.com
Phone: +91 6359108104 / +91 9510765432
Address: B402, Manali Residency, Opp. Nikol Lake,
Nikol Lake Garden Road, Nikol,
Ahmedabad, Gujarat - 382350, India
Support Hours: Monday to Saturday, 10 AM – 6 PM IST

Collecting Personal Information
When you visit the Site, we collect certain information about your device, 
your interaction with the Site, and information necessary to process your 
purchases. We may also collect additional information if you contact us for 
customer support. In this Privacy Policy, we refer to any information about 
an identifiable individual (including the information below) as "Personal 
Information". See the list below for more information about what Personal 
Information we collect and why.

• Device information
  o Purpose of collection: to load the Site accurately for you, and to 
    perform analytics on Site usage to optimize our Site.
  o Source of collection: Collected automatically when you access our Site 
    using cookies, log files, web beacons, tags, or pixels.
  o Disclosure for a business purpose: shared with our processor Shopify.
  o Personal Information collected: version of web browser, IP address, 
    time zone, cookie information, what sites or products you view, search 
    terms, and how you interact with the Site.

• Order information
  o Purpose of collection: to provide products or services to you to fulfill 
    our contract, to process your payment information, arrange for shipping, 
    and provide you with invoices and/or order confirmations, communicate 
    with you, screen our orders for potential risk or fraud, and when in line 
    with the preferences you have shared with us, provide you with information 
    or advertising relating to our products or services.
  o Source of collection: collected from you.
  o Disclosure for a business purpose: shared with our processor Shopify.
  o Personal Information collected: name, billing address, shipping address, 
    payment information (including credit & debit card number & UPI address).

• Customer support information
  o Purpose of collection: to provide customer support.
  o Source of collection: collected from you through the website.

Sharing Personal Information
We share your Personal Information with service providers to help us provide 
our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how 
  Shopify uses your Personal Information here: 
  https://www.shopify.com/legal/privacy.

• We may share your Personal Information to comply with applicable laws and 
  regulations, to respond to a subpoena, search warrant or other lawful 
  request for information we receive, or to otherwise protect our rights.

• We will share your details with courier partners for best services 
  (Name, Email, Phone & Address).

Behavioral Advertising
As described above, we use your Personal Information to provide you with 
targeted advertisements or marketing communications we believe may be of 
interest to you. For example:

• We use Google Analytics to help us understand how our customers use the 
  Site. You can read more about how Google uses your Personal Information 
  here: https://www.google.com/intl/en/policies/privacy/. You can also 
  opt-out of Google Analytics here: 
  https://tools.google.com/dlpage/gaoptout.

• We use Shopify Audiences to help us show ads on other websites with our 
  advertising partners to buyers who made purchases with other Shopify 
  merchants and who may also be interested in what we have to offer.

For more information about how targeted advertising works, you can visit the 
Network Advertising Initiative's ("NAI") educational page at 
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the 
Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.

Using Personal Information
We use your Personal Information to provide our services to you, which 
includes: offering products for sale, processing payments, shipping and 
fulfillment of your order, and keeping you up to date on new products, 
services, and offers.

Cookies
A cookie is a small amount of information that's downloaded to your computer 
or device when you visit our Site. We use a number of different cookies, 
including functional, performance, advertising, and social media or content 
cookies. Cookies make your browsing experience better by allowing the website 
to remember your actions and preferences (such as login and region selection).

We use the following cookies to optimize your experience on our Site and to 
provide our services.

Cookies Necessary for the Functioning of the Store
Name | Function | Duration
_ab | Used in connection with access to admin | 2y
_secure_session_id | Used in connection with navigation through a storefront | 24h
_shopify_country | Used in connection with checkout | session
_shopify_m | Used for managing customer privacy settings | 1y
_shopify_tm | Used for managing customer privacy settings | 30min
_shopify_tw | Used for managing customer privacy settings | 2w
_storefront_u | Used to facilitate updating customer account information | 1min
_tracking_consent | Tracking preferences | 1y
cart | Used in connection with shopping cart | 2w
cart_currency | Used in connection with shopping cart | 2w
checkout | Used in connection with checkout | 4w
checkout_token | Used in connection with checkout | 1y
secure_customer_sig | Used in connection with customer login | 20y
shopify_pay | Used in connection with checkout | 1y
storefront_digest | Used in connection with customer login | 2y

Reporting and Analytics
Name | Function | Duration
_landing_page | Track landing pages | 2w
_orig_referrer | Track landing pages | 2w
_s | Shopify analytics | 30min
_shopify_s | Shopify analytics | 30min
_shopify_y | Shopify analytics | 1y
_shopify_ga | Shopify and Google Analytics | session

The length of time that a cookie remains on your computer or mobile device 
depends on whether it is a "persistent" or "session" cookie. Session cookies 
last until you stop browsing and persistent cookies last until they expire or 
are deleted. Most of the cookies we use are persistent and will expire between 
30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Most browsers automatically 
accept cookies, but you can choose whether or not to accept cookies through 
your browser controls, often found in your browser's "Tools" or "Preferences" 
menu.

Do Not Track
Please note that because there is no consistent industry understanding of how 
to respond to "Do Not Track" signals, we do not alter our data collection and 
usage practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time in order to reflect, for 
example, changes to our practices or for other operational, legal, or 
regulatory reasons.

Complaints
If you would like to make a complaint, please contact us by email or mail 
using the details provided under "Contact" above:

Email: info.indigenousshop@gmail.com
Phone: +91 6359108104 / +91 9510765432
Address: B402, Manali Residency, Opp. Nikol Lake,
Nikol Lake Garden Road, Nikol,
Ahmedabad, Gujarat - 382350, India

Last updated: April 13, 2026